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Transitional Living Case Manager

Youthworks – Fargo, ND

Company Overview

Youthworks is a 501(c)3 non-profit providing youth and family services throughout North Dakota since 1986. As a runaway and homeless youth program in the state of North Dakota, Youthworks provides support services to youth and their families helping to meet goals for strong, healthy relationships. Offices are located in Fargo and Bismarck with services extending to the surrounding counties. Youthworks focus and expertise is working with homeless, runaway, trafficked and struggling teens as well as parents and young adults under 22 years of age. Our programs are founded on the principles of trauma-informed care, positive youth development, and a harm reduction approach to assist youth in reaching their potential and living a successful life. Our services include street outreach, transitional housing for young adults and young parents, anti-trafficking programs, basic center and youth shelters, cultural programming, out of school suspension, and juvenile diversion programs.

The youth and families served at Youthworks come from a variety of backgrounds, and we strive to be a safe community for all youth regardless of race, ethnicity, national origin, religion class, educational background, sexual orientation, gender identity, or ability status.

Job Summary

The Transitional Living Case Manager will provide supportive case management services to youth (18-21) who are experiencing homelessness. Case managers conduct assessments, utilizing a variety of assessment tools. These assessments assist in creating Individual Service Plans along with the youth to ensuring housing stability and progress toward goals. The case manager will monitor and provide resources, referrals, advocacy, and independent living skills instruction. The case manager also assists with the management and operation of housing for youth experiencing homelessness.

Youth in the Transitional Living Program often experience many years of homelessness or unstable housing, mental health concerns, substance use, medical conditions, adverse childhood experience, lacking positive connections to the community, struggling with social and emotional well-being and have limited experience with living independently. The Transitional Living team takes a harm-reduction and housing first approach as they use the principals of positive youth development and trauma informed care to help young people find ways to successfully establish stability, secure permanent connections, have social and emotional well-being, and obtain employment and educational achievement.

Qualifications

The Transitional Living Case Manager position requires a bachelors degree in social work, human service or related field, and two years related experience. Individuals are required to have current professional licensure (LSW, LPC, or other).

Job Duties

The job duties of this position are performed personally, in cooperation with your supervisor, and/or in coordination with other staff. Additional duties may be assigned.

Transitional Living Case Manager positions will be responsible for performing the general work duties listed:

Outreach

  • Conduct outreach to specialized populations, including victims of trafficking.
  • Conduct outreach to the community, including community presentations regarding homeless youth.
  • Attend community meetings regarding homelessness.
  • Conduct yearly Point-In-Time Survey.

Safe and Stable Housing

  • Create and implement Independent Living Case Plans.
  • Facilitate safe exits from the Transitional Living Program.

Positive Social/Emotional Well-Being

  • Complete assessments addressing comprehensive needs and goals of youth.
  • Provide individual counseling.
  • Provide crisis intervention and conflict resolution.
  • Coordinate preventative and ongoing health, sexual health, mental health, and substance use services.
  • Conduct assessments with youth to determine barriers, resource needs and other factors related to case planning, acting as a broker for services and referring them to community resources when necessary by providing a warm hand off.

Permanent Connections

  • Provide family mediation.
  • Provide connections to mentors.
  • Provide connections to the community.

Educational Advancement

  • Coordinate with McKinney-Vento at local schools.
  • Provide career and educational planning.

Life Skills

  • Provide Health/Wellness education including healthcare options.
  • Provide money management training.
  • Provide life skills training.
  • Maintain consistent apartment supervision.
  • Conduct a move in and move out inspection for all residents and ensure that the apartment is clean prior to a new resident moving in.

Employment

  • Guide youth in creating resumes.
  • Provide job readiness support, job development, referral and job coaching.

Establish Sustainable Living

  • Coordinate service linkages through Coordinated Entry (CARES).
  • Coordinate service linkages with other community or government services.
  • Create and implement individualized aftercare plans.

Gateway Services

  • Provide transportation.
  • Implement a process to help residents build up savings.
  • Coordinate to make sure all youth have their food and basic needs met.

Trafficking Victims

  • Assess for potential labor or sex trafficking.
  • Refer for services after youth is identified.

Documentation

  • Accurately document all services including assessments, case notes, specific services received by client into the Homeless Management Information System (HMIS) on a weekly basis.
  • Collect and maintain accurate data on a weekly basis.
  • Document relevant and significant events that occur through incident reports.
  • Maintain clear and effective communication with other staff regarding clients.
  • Maintain client confidentiality.
  • Complete thorough intakes in a manner that begins to establish comfort and a trusting relationship.

Professional Development

  • Attend professional trainings/ continuing education units (CEUs).
  • Educate and train volunteers and community partners in all aspects of working with youth who are homeless or at risk of homelessness.
  • Provide supervision to transitional living mentors and support staff.
  • Obtain weekly supervision from Program Manager.

Work Schedule

This is a full-time position. The typical work schedule is Monday through Friday 8:30am-5pm. This position requires some weekends and/or evenings. This position will also be on rotation for the 24-hour crisis line.

Compensation & Benefits

The starting salary for this position is $30,000 - $35,000. Our benefits package includes medical and dental insurance, 401k, annual leave, sick leave, holidays, and half days on Fridays in the summer.

To Apply

Please submit cover letter, resume, and the names and telephone numbers of three professional and/or academic references.

All attachments should be in Microsoft Word (.doc) or Portal Documents Format (.pdf).

This position will be filled as soon as a qualified candidate is identified. Applicants will be contacted if selected for an interview. This job announcement is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Youthworks is an equal opportunity employer and seeks a diverse pool of applicants.

Job Type: Full-time

Salary: $30,000.00 to $35,000.00 /year

Experience:

  • social work: 1 year (Required)

Education:

  • Bachelor s (Required)

License:

  • LPC (Preferred)
  • LSW (Preferred)

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Retirement benefits or accounts
  • Workplace perks such as food/coffee and flexible work schedules

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