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Transportation Analyst

DHL Supply Chain – Akron, OH

  • Schedule and route outbound traffic.
  • Maximize consolidation levels in to service area and monitor freight costs.
  • Monitor delivery exceptions from the carriers and report information back to each principal and/or Customer Service Representative.
  • Investigate and resolve all customer service issues and exceptions, and ensure the accurate and timely preparation processing and distribution of all required customer reports.
  • Manage the carrier network for the specific traffic region, and ensure that carrier service is consistent with predetermination standards.
  • Ensure that carrier is in full compliance with pallet and claim policies, in addition to EDI communications.
  • Assist and support with development and completion of transportation and traffic project activity as required, such as transportation service analysis and consolidation studies.

  • Bachelors Degree in Business or related field
  • Requires strong communication and organizational skills
  • Must be customer service oriented
  • 1+ years experience in motor transportation operations

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