User Interface (UX/UI) Designer (Contract)

Upland Software – Chelmsford, MA

Are you looking for an opportunity to accelerate your career and work with a team of friendly, creative people? Upland Software offers a collaborative work environment full of smart, positive, and passionate people who are respected for their unique talents and empowered to do their jobs well. As a member of this close-knit team, you are encouraged to take good ideas and run with them, pursuing the best outcome for our customers while having fun along the way. If these things are important to you and you re driven by delighting customers, we want to talk with you!

Opportunity Summary:

Qvidian, a market leader in cloud-based sales execution solutions, has an opening for a User Experience/User Interface (UX/UI) Designer. This is an excellent opportunity to take on a high-impact role in a fast-growing company with notable customers. We are a publicly-held company with offices in Cincinnati, Ohio and Chelmsford, Massachusetts. This position will be based in either our Cincinnati, OH or Chelmsford, MA office and we may consider remote work for the right candidate. This is a 6 month contract with the possibility of being extended.

Primary Responsibilities:

The successful candidate will work collaboratively across the organization and with customers to lead research, generate wireframes and design as well as refine the user experience, all within product requirements and timetables for Qvidians product portfolio.

Youll need to be creative and innovative when applying processes, while maintaining a positive approach and demeanor. You will be responsible for all phases of web and mobile user-centered design, including the ability to make strategic, practical and tactical UI design recommendations to customers and product teams based on business requirements, usability findings and standard UI design practices.

You must possess the ability to rapidly prototype low and high fidelity UI concepts, serve as a usability advocate, and promote a user-focused mindset across the Qvidian team. On a day-to-day output should be user-centered, creative, and have solid user interface and usability design skills


  • Work closely with Product Management, Development, and Customers as well as collaborate with cross functional teams (product, sales and technology) to set the vision for the overall user experience for Qvidian products

  • Create user-centered designs by considering market analysis, customer feedback, site metrics, usability findings, and following the user-centered design process for Qvidian products.

  • Plan and execute usability research and iterate designs based on findings

  • Facilitate brainstorming and working sessions with cross-functional teams

  • Collaborate with product managers, researchers, visual designers, interaction designers, content specialists, and developers to deliver innovative product designs

  • Design and develop conceptual diagrams, wireframes, detailed visual mockups, click-throughs, and prototypes.

  • Responsibly and effectively advocate for the customer; fostering a shared understanding of the customer-centric intersection between design, content, business and marketing values.

  • Stay up to date with external research and trends in technology, industry, and design

  • Ability to travel up 20-30% of time

  • Desired Skills:

  • 3+ years of experience as a User Experience/User Interface Designer

  • Online portfolio or samples of work demonstrating experience creating great user-centered design solutions required for SaaS and mobile applications.

  • Excellent communication, presentation, and interpersonal skills.

  • Experience working in a collaborative team and working directly with product owners and developers for implementation of designs.

  • Ability to drive the design review cycle and close on design requirements independently.

  • Fluency in best practices for web-based information architecture and design, as well as strong knowledge of usability principles and techniques.

  • Proficient in the ability to perform usability tests, walkthroughs, heuristic evaluations, interviews, competitive analysis, task analysis, user profiling, and other usability methodologies

  • Familiarity with the technical considerations needed when designing for the web and mobile.

  • Proficiency in a variety of design tools such as Balsamiq, FluidUI, Invision, etc. to develop prototypes and wireframes.

  • Clean sense of design aesthetics, and a natural propensity towards simplification over complication.

  • Bachelor s degree in design, human-computer interaction (HCI), or equivalent professional experience.

  • About Upland

    Upland Software (Nasdaq: UPLD) is an enterprise cloud software company that provides award-winning solutions in Project and IT Management, Workflow Automation and Digital Engagement. Our goal is 100% customer success, achieved through a unified operating platform that delivers the performance, scalability and support that over 2,500 Upland customers worldwide demand every day. Learn more at

    We offer a casual and collaborative work environment, a generous benefits package and significant growth opportunities. Upland is publicly traded software company based in Austin, TX with offices in the US, Canada and the UK.

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