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UX Researcher/Tester


Job Id : 5474

Jobtitle : UX Researcher/Tester

Location : Atlanta, GA

Company Name : Spectra InfoSystems

Industry : Information Technology

Salary : $54,000 - $127,000  YEAR

Job type : Fulltime

Posted on: 2019-10-07


Required Skills : Drupal, Ios, Android, Mobile, Desktop Web, Web Cms, Jira

Benefits : No benefits are available


Responsibilities Include:

  • Lead the UX Researcher/Tester role across all DSGa teams.
  • Be an active participant in planning and conducting content migrations for websites migrated from legacy systems to the new digital platform.
  • Collaborate with the platform team to design innovative, user-centric product solutions that satisfy our end users and meet agency business goals.
  • Conduct training for agency content managers using DSGa s UX training materials and framework.
  • Champion design-thinking. Your work should foster a culture of design innovation and raise awareness of design methods.
  • Provide customer-focused leadership by working closely with the business, product, and technical teams to develop product strategy, use cases, and high-level requirements.
  • Set a high bar for DSGa customer experience. Build the right standards and processes to ensure that anything that ships meets a consistent high bar for brand, design, copy, and overall UX.
  • Develop and build relationships across teams and disciplines within DSGa to promote collaboration and efficiency.
  • Ensure our cross-platform web, mobile, and conversational user experiences support customer needs as well and drive towards measurable business goals.
  • Use market analyses and customer research findings to drive design decisions and reduce ambiguity.
  • Collaborate effectively with multi-disciplinary vendor teams to evaluate the feasibility of proposed designs and champion effective UX in the face of technical constraints.
  • Participate in customer requirements gathering and discovery meetings. Support the acquisition team in presenting design work to stakeholders and executive leadership and gain buy in on proposed approach.
  • Be deeply familiar with DSGa goals and product roadmap.
  • Participate in content migrations for future sites to ensure sites adopt appropriate content models and types to be effective.
  • Participate in internal and external projects as needed.
  • Interact with agency stakeholders to gain buy in and understand user best practices.
  • As needed conduct testing, writing test scripts, and synthesize reports.

Required Skills / Experience:

  • The ideal candidate must be self-motivated with a proven track record in customer requirements gathering and documentation. Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities in a fast moving environment.
  • 5+ years of experience as a User Experience Tester/Researcher, interaction designer, information architect, or similar.
  • Knowledge of web-based content management systems, background with Drupal 7 and 8 preferred.
  • Knowledgeable in user-first design methodologies, and able to speak to best practices in UX and UI.
  • Ability to collect, evaluate, and present data and information from multiple sources, resolve conflicts and differentiate between user goals and agency goals.
  • Deliver results after thorough user research by collaborating and communicating with customers and site users.
  • Experience closely collaborating with technical teams.
  • Ability to communicate effectively in writing at a technical level as well as non-technical level.
  • Familiarity with technical aspects of UX across iOS, Android, mobile and desktop web platforms.
  • Experience managing expectations when balancing alternatives against business and financial constraints.
  • Familiarity with Agile (Scrum) project methodologies.
  • Experience conducting usability tests, card sorts, field studies, survey analysis, and journey map analysis.
  • Excellent communication, interpersonal, and analytical skills including the ability to present design concepts clearly and persuasively to colleagues, partners, stakeholders, and especially to senior executives.
  • A portfolio demonstrating your ability to research and design.

Preferred Qualifications:

  • Bachelor s degree in Design, Information Sciences, HCI, Psychology or equivalent combination of education and experience.
  • 5+ years of experience conducting UX analysis for Web CMS applications which leverage emergent technologies, consumer electronics and/or mobile devices.
  • Strong conceptualization ability, strong visual communication ability, drawing skills preferred.
  • Familiarity with JIRA or similar product management tools.
  • Ability to create wireframes and a strong working knowledge of prototyping tools.
  • Experience with user interface design patterns and best practice.
  • Understanding of common software project management and development practices.
  • Previous experience designing for government is highly desired.

 

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