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Veterinary Receptionist (Client Care) Full Time

Northshore Animal Hospital – Knoxville, TN

Veterinary Receptionist/Client Care

Do you love to work with animals and people? Are you motivated with a cheerful and warm attitude? Then this might be the right fit for you!

So do I just answer the phone?

This position is so much more than just answering the phone! Our receptionists work together to greet pet owners, admit and discharge patients, prepare charts, enter client information, enter estimated charges, receive and post payments, schedule and confirm appointments, respond to owner inquiries, answer questions on retail items and other administrative duties.

Receptionists/Client Care providers at Northshore Animal Hospital are the first point of contact with clients and also the last, so we expect our receptionists to make a positive lasting impression!

To succeed with our office, employees must be energetic, attentive to detail, a team player, able to multi-task and willing to learn on the go. We are searching for someone who has a pleasant demeanor, is self-motivated, has exceptional written and verbal communication skills and is willing to go the extra mile to provide the best care to our patients and pet parents!

The Details:

The schedule would include working 4-10 hour shifts (7:15 am to 6:00 pm) one week and the following week work 3-10 hour shifts with 1- day (7:15-12 or 12-6) during the week and Saturday morning. This schedule may change at any time. You must be able to work Saturday mornings (9 a.m-1 p.m.), usually every other Saturday.

Full-time employee benefits include health-care reimbursement for you and your pet, uniforms, retirement package, paid time off and short term disability. All employees have the added benefit of puppy and kitty love every day!

To apply:

Apply in person or Indeed (No phone calls please!)

Northshore Animal Hospital

9315 S Northshore Drive

Knoxville, TN 37922

In your cover letter please tell us about your customer service experience and your animal experience. NO PHONE CALLS please!

Who we are:

We are a two doctor American Animal Hospital Association (AAHA) accredited animal hospital that believes in providing the best care to every patient and pet parent. Our veterinarians and support staff work together as a team to provide the highest level of medical care!

Job Requirements:

High School Diploma or Equivalent (College is desirable)

Must be 18 years old to apply

Able to multi-task in fast paced environment

Able to work Monday through Friday and weekends, as required

Friendly, outgoing personality with exceptional communication skills

Customer service oriented

Ability to work with Dogs and Cats

Able to carry 40# bags of dog food

Northshore Animal Hospital is a drug free workplace. Drug test is required.

Dress code policy excludes visible body piercings, visible tattoos and hair that is an unnatural shade (pink, purple, blue...).

Job Type: Full-time

Salary: $10.00 to $12.00 /hour

Experience:

  • Customer Service: 1 year (Required)

Work authorization:

  • United States (Required)

Work Location:

  • One location

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