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Will Call/Sales Associate

USCutter Inc. – Memphis, TN

Job Description

USCutter is looking to hire a Will Call Associate to work within our Memphis Distribution Center.

USCutter is primarily an online retailer of customer apparel, graphic, and sign making equipment and supplies. Since our inception, we have always had will call at our two locations where customers can pick up orders they have placed online. We are looking to better serve our existing customer and add a new customer segment by offering our online products in a retail environment. In anticipation of changes to our Distribution Centers, we are currently looking to add a Will Call Associate with extensive customer service and/or sales experience.

Will Call Associate Responsibilities:

  • Greet and assist customers as they come into Will Call
  • Process, print, and pick customer tickets
  • Research and track customer orders
  • Closure of all orders and end of day accounting
  • Provide high level of customer service while serving as a resource to current and potential new customers
  • Listen to, understand, and provide need-based sale solutions for customers
  • Merchandising of existing products
  • Educate, inform, and suggest products that better fit the needs of customers

Qualities we are looking for in the position:

  • Ability to multi-task in a fast pace environment
  • Team Player
  • Customer Service and/or Sales experience required
  • Excellent verbal and written skills
  • Professionalism
  • Attentive to details and ability to follow instructions
  • Reliable & Dependable; daily attendance is mandatory
  • Fast learner-ability to learn USCutter products and their uses
  • Strong computer navigation skills and knowledge of computer

Our company offers a competitive salary along with:

  • Bonus program tied to profit sharing model.
  • Comprehensive health, dental, and vision insurance along with a
  • Company matching 401k program
  • Paid Vacation
  • Disability insurance
  • Life insurance.

This is a great career opportunity for the right candidate interested in furthering their career with a growing company with opportunities for advancement. Position hours-Monday thru Friday 8:00 am to 5:00 pm.

Job Type: Full-time

Job Type: Full-time

Salary: $16.00 /hour


  • Sales: 2 years (Required)
  • Customer Service: 2 years (Required)


  • Bachelor s (Preferred)


  • Memphis, TN (Preferred)

Work authorization:

  • United States (Required)

Paid Training:

  • Yes

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