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Workplace Services Manager, New York

Netflix – New York, NY

You have excellent verbal and written communication

Salary : $40000 - $85000  / YEAR

Netflix is the world's leading internet entertainment service with over 148 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.


With the development of domestic and international offices, our team is looking for a strong leader that can scale and facilitate our Workplace Services Team in New York. This leader will be a thoughtful, creative, strategist, driving services to unparalleled levels.  


The Workplace Services Team provides the best environment for our colleagues to do their best work. This is accomplished by building relationships across the company that foster innovation and idea sharing while aligning with the goals and demands of the business. We are strategic, innovative and drive to make things better every day.


This role will report to the Director, Americas, Workplace Operations.


5+ years of experience leading a team in workplace operations

Lead the employee experience being an innovative thought partner with stakeholders

Managing office expansion and relocation projects for both the long and short term

Planning for future development in line with strategic business objectives

Planning best space allocation and utilization of space resources for new buildings, or upgrades to current premises

Managing the quality of service levels, directing and coordinating of workplace operations such as reception, security, maintenance, shipping, space administration, janitorial, food program, EHS, sustainability, events

Cost Management and Risk Management

Emergency preparedness and response

Ensure an exceptional experience for new employees onboarding, guests and interview candidates

Providing both mid-term and long term facility plan based on growth analysis and business plan

Collaborate with the Talent, FP&A, Employee Tech, Real Estate Teams on employee experience

Creatively communicate program information and updates to the team, stakeholders, and employees

Support and Partner on Capital Projects and deliverables


You have excellent verbal and written communication skills 

You understand and can digest complex concepts and projects

You have extensive experience with both “Front and Back” of house services 

You thrive in a fast pace environment, think out of the box, and produce innovative solutions

You can work with ambiguous requirements and take smart risks 

You have excellent time management skills 

You have a proven track record of managing and scaling a team to keep up with company growth 

Netflix offers a unique culture that values freedom and responsibility.  You can learn more via the Netflix culture memo and jobs site. 

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