Workplace Services Manager, New York

Netflix – New York, NY



You have excellent verbal and written communication



Salary : $40000 - $85000  / YEAR

Netflix is the world&39;s leading internet entertainment service with over 148 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.With the development of domestic and international offices, our team is looking for a strong leader that can scale and facilitate our Workplace Services Team in New York. This leader will be a thoughtful, creative, strategist, driving services to unparalleled levels.  The Workplace Services Team provides the best environment for our colleagues to do their best work. This is accomplished by building relationships across the company that foster innovation and idea sharing while aligning with the goals and demands of the business. We are strategic, innovative and drive to make things better every day.This role will report to the Director, Americas, Workplace Operations.Responsibilities: 5+ years of experience leading a team in workplace operationsLead the employee experience being an innovative thought partner with stakeholdersManaging office expansion and relocation projects for both the long and short termPlanning for future development in line with strategic business objectivesPlanning best space allocation and utilization of space resources for new buildings, or upgrades to current premisesManaging the quality of service levels, directing and coordinating of workplace operations such as reception, security, maintenance, shipping, space administration, janitorial, food program, EHS, sustainability, eventsCost Management and Risk ManagementEmergency preparedness and responseEnsure an exceptional experience for new employees onboarding, guests and interview candidatesProviding both mid-term and long term facility plan based on growth analysis and business planCollaborate with the Talent, FP&A, Employee Tech, Real Estate Teams on employee experienceCreatively communicate program information and updates to the team, stakeholders, and employeesSupport and Partner on Capital Projects and deliverablesQualifications:You have excellent verbal and written communication skills You understand and can digest complex concepts and projectsYou have extensive experience with both âFront and Backâ of house services You thrive in a fast pace environment, think out of the box, and produce innovative solutionsYou can work with ambiguous requirements and take smart risks You have excellent time management skills You have a proven track record of managing and scaling a team to keep up with company growth Netflix offers a unique culture that values freedom and responsibility.  You can learn more via the Netflix culture memo and jobs site. rn

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