IT Analyst
Job ID : 37034
Job Title : IT Analyst
Location : New York, NY
Comapny Name : MSIT
Job Type : Full-Time, Part-Time, Contract, Training
Industry : Information Technology
Salary : $106600 - $107700 per year
Work Authorization : ["OPT","CPT","Entry Level","F1","H4","L1","H1 Visa","TN Permit Holder","Green Card Holder","Canadian Citizen","All EAD","US Citizen"]
No. of Positions : I have ongoing need to fill this role
Posted on : 07-03-2024
Required Skills : Communication, Problem solving, SQL.
Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance
Job Description :
Responsibilities:
- Utilize our ticketing system to manage IT trouble requests and document all related information.
- Communicate with end-users to identify and resolve technical issues promptly.
- Troubleshoot hardware, software, and network issues.
- Perform proactive maintenance on computer systems.
- Perform other duties as assigned.
Requirement:
- Minimum of 2 years of experience in helpdesk and/or desktop support preferred.
- Good understanding of networking and wireless technologies.
- Strong analytical and troubleshooting skills.
- Proficient in using and troubleshooting Windows and MacOS.
- Flexibility and adaptability to handle new projects or issues that may arise.
Key Skills:
- Communication.
- Problem solving.
- SQL.
- Critical thinking.
- Data analysis.
- Collaboration.
- Machine learning.
- Data visualization.
Company Details :
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