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Job ID : 35068

Location : Charlotte, NC

Company Name : Emblue

Job Type : Full-Time, Part-Time, Contract, Training

Industry : Information Technology

Salary : $34000 - $44000  per year

No. of Positions : I have ongoing need to fill this role

Required Skills : Programming language, Android interactivity, Android UI..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance

Job Description :


  • Handle internal IT incidents, service requests, and company asset management.
  • Incident logging through the service desk application, effective troubleshooting and gathering of required information to manage/prioritize workload and escalations.
  • Provide a Service-Oriented Approach to our internal users, as well as proper communication, coordination and follow ups
  • Training end-users on hardware functionality and software programs.
  • Documenting processes and performing diagnostic tests.
  • Communicate effectively between departments to provide information of value on open issues to ensure that incidents are resolved in an effective manner.
  • Ensuring that disruption from major incidents is minimized and solutions are implemented on time.
  • Keeping track of technological advancements and trends in IT support.
  • After-hours On call support for business disrupting incidents.
  • Administration of internal critical systems.
  • Deploying software and help to audit system deployment.
  • Participation, creation, process coordination, technical configuration regarding new projects.
  • Investigation and proposals of new automations and improvements to technologies and processes within the field.


  • Must be an IT passionate, able to think out of the box, willing to learn constantly even on his own.
  • Ability to go deep into every provided system with the aim to become a product owner.
  • Exceptional ability to provide technical support and resolve issues.
  • Knowledge of Windows environment and intermediate administration.
  • Ability to efficiently troubleshoot and diagnose the cause of issues in a complex environment and to provide effective solutions quickly.
  • Intermediate knowledge of Azure Active Directory, MS Active Directory Lightweight Services, Group Policy Management, Hyper-V/VMware, Mass Software Deployment.
  • Intermediate knowledge of scripting languages like PowerShell.

Key Skills:

  • Programming language. 
  • Android interactivity. 
  • Android UI. 
  • Implementing navigation. 
  • Android testing. 
  • Working with data. 
  • Notifications.
  • Firebase on Android.

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We’re an equal opportunity provider.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. is not a Consulting Company/Training Company/H1B Sponsor.

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