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Job ID : 36644

Location : Chicago, IL

Company Name : codesbright

Job Type : Full-Time, Part-Time, Contract, Training

Industry : Information Technology

Salary : $102700 - $107700  per year

No. of Positions : I have ongoing need to fill this role

Required Skills : Problem solving, Critical thinking, Analytics..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance

Job Description :


  • Support the development and implementation of a Service Performance and Measures across a multitude of J&J GS&SCS Services Areas on a monthly/quarterly cycle.
  • Actively participate in the development and implementation of an overall Service Maturity Model and measurement process to continuously monitor overall customer satisfaction.
  • Provide comprehensive and proactive business analytics in support of risk trends, driving business insights through active data mining of supply chain operations.
  • Collaborate with cross functional business partners to highlight areas of potential opportunity or value.


  • A minimum of 2 years of general business experience.
  • Experience in a global and matrixed team environment, interfacing with a diverse group of people and situations while supporting executives and their teams, is required.
  • Experience developing and deploying standard guidelines, training, tools and best practices.
  • Experience maintaining monthly and quarterly financial, portfolio, and performance metric reporting is required.
  • This position requires outstanding customer service skills, ability to balance multiple tasks and priorities simultaneously, and the ability to work with independence and minimal direction.

Key Skills:

  • Problem solving.
  • Critical thinking.
  • Analytics.
  • Decision-making.
  • Time management.
  • Data visualization.
  • Negotiation.

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