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Job ID : 30154

Location : Evergreen State

Company Name : Atechstar

Job Type : Full-Time, Parttime, Contract, Training

Industry : Information Technology

Salary : $128,000 - $159,000  per year

No. of Positions : I Have Ongoing Need To Fill This Role


Required Skills : Oral , Written, Accuracy.

Benefits : Medical Insurance,Dental Insurance,Vision Insurance,401K,Life Insurance


Job Description :

Job description

 Responsibilities:

  • Requirement gathering for web and app development projects
  • Understanding the default software/applications products and services of Webkul and its functionalities for a personalized explanation of the same to the clients.
  • Handling customer's pre-sales and post-sales queries over various communication
  • mediums like calls/ mails/ skype/ helpdesk/ social networking sites.
  • Project assignment and being clients major communication for ongoing projects.
  • Assigning the technical queries/issues of clients to the technical departments.
  • Preparing a full User guide(technical doc/content) of the products for Webkuls products, 
  • Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.

Key Skills:

  • Oral and written communication skills.
  • Interpersonal and consultative skills.
  • Analytical thinking and problem solving.
  • Being detail-oriented and capable of delivering a high level of accuracy.
  • Organizational skills.
  • Knowledge of business structure.

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