Business Analyst

Responsibilities:

• Work directly with client teams to discover and document business, process, and functional requirements on design driven initiatives.
• Research, determine, and document personas, journey maps and key business objectives.
• Perform research and user testing through all phases of a project, including discovery, design, development, and post-implementation.
• Prepare and delivery concise, targeted presentations communicating research and user testing findings to client stakeholders to drive decisions.
• Document detailed requirements to enable the technical delivery ensuring requirements are decomposed into actionable tasks for the development team to deliver against.
• Work with key stakeholders  to ensure the solution meets all requirements and acceptance criteria.
• Work closely with QA during the requirements gathering phase to ensure testing strategies & plans meet requirements.
• Work closely with designers to ensure understanding of requirements and/or system functionality.
• Review, identify, and analyze business needs and new requirements as part of an Agile and iterative process and work with the project. manager and development teams to assess the impact.

Requirements:

• Ability to collaborate effectively with stakeholders to ensure requirements are defined, updated, organized, and easily understood by both technical and non-technical team members.
• Experience working within software development life cycles.
• Strong organizational and time management skills.
• Ability to create and prioritize clear requirements documentation, including personas, journey maps, and process/user flows.
• Ability to work closely with designers to create clickable prototypes.
• Excellent presentation skills of prototypes to key stakeholders, including executives.
• Experience working with Microsoft Word, Excel, PowerPoint, Teams, and Visio.
• Working knowledge of Zoom, Teams, Google Hangouts, and other screen sharing applications.
• Ability to work independently.
• Excellent problem solving, critical thinking, and communication skills.

Key Skills:

• Analytical Problem Solving capabilities.
• Interpersonal and consultative skills.
• Oral and written communication proficiency.
• Basic software knowledge and skills.
• Basic programing language knowledge.
• Understanding of Databases and Networks.
• Industry knowledge.