Business Analyst

Responsiblties:

• Demonstrate engagement and responsiveness with consumers and their support teams; assess current functioning and priorities, and determine the type, times, and range of services or supports required.
• Develop comprehensive, outcome focused service plans in response to needs and secure, arrange, or appropriate the resources necessary to meet them.
• Provide, coordinate, regularly monitor, and/or adjust services as planned, assuring their ongoing focus, effectiveness, and efficiency.
• Maintain case records, including timely and accurate documentation of activity, progress toward goals, and changes in consumer status or plans.
• Analyze the need for court orders or intervention, prepare court reports, assist with court appearances, and provide testimony as may be required.
• Maintain awareness of and compliance with applicable rules, policies, procedures, funding source requirements, professional standards, and evidence based practices as may apply.
• Participate in unit and department-wide meetings, discussions, training, and activities, demonstrating orientation toward professional competence and continuous quality improvement; makes recommendations for and assists with service improvement when warranted.

Qualifications:

• Knowledge and understanding of federal laws, State statutes, and administrative rules which regulate the services to be provided.
• Knowledge and understanding of the programs, funds and services available.
• Knowledge of and sensitivity to social problems, cultural diversity, human growth and development, and individual and family functioning.
• Ability to coordinate activities and functions that cross unit and departmental lines and involve other county and community agencies.
• Ability to establish and maintain effective working relationships with co workers, superiors, community partners, and the public at large.

Key Skills:

• Communication.
• Critical thinking.
• Negotiation.
• Analytic reasoning.
• Problem solving skills.
• Data analysis.
• SQL.
• Technical skills.
• Time management.