Business Analyst

Responsibilities :

• Elicit and document business and system requirements.
• Conceive and document acceptance criteria.
• Oversee testing of software and processes and negotiate realistic expectations.
• Support the operation of various programs by retrieving data for reports.
• Troubleshoot issues.
• Act as the subject matter expert of the program and supporting systems.
• Support the sales team by visiting clients, determining requirements, negotiating and documenting scope.
• Coordinate the estimation of development efforts.
• Participate in presentations.

Qualifications:

• Minimum three years of combined experience in a service industry as a business analyst, developer and/or quality assurance analyst.
• Minimum three years of demonstrated knowledge in client server and web-based business applications.
• Minimum three years of experience using data analysis techniques to determine business requirements and design information systems.
• Minimum one year of experience leading teams or assisting in leading teams.
• Minimum one year of experience accessing and developing relational databases.

Key Skills:

• Analytical Problem Solving capabilities.
• Interpersonal and consultative skills.
• Oral and written communication proficiency.
• Creative Outlook.
• Basic software knowledge and skills.
• Basic programing language knowledge.
• Understanding of Databases and Networks.