Business Analyst

Responsibilities:

• Define configuration specifications and business analysis requirements.
• Perform quality assurance.
• Define reporting and alerting requirements.
• Own and develop relationship with partners , working with them to optimize and enhance our integration.
• Help design , document and maintain system processes.
• Report on common sources of technical issues or questions and make recommendations to product team.
• Communicate key insights and findings to product team.
• Constantly be on the lookout for ways to improve monitoring , discover issues and deliver better value to the customer.

Key Skills:

• Oral and written communication skills.
• Interpersonal and consultative skills.
• Facilitation skills.
• Analytical thinking and problem solving.
• Organizational skills.
• Knowledge of business structure.