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Job ID : 38363

Location : Charlotte, NC

Company Name : Soro Technologies

Job Type : Full-Time, Part-Time, Contract, Training

Industry : Information Technology

Salary : $25000 - $35000  per year

No. of Positions : I have ongoing need to fill this role


Required Skills : Statistics, Critical thinking, Data cleansing..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance


Job Description :

Responsiblties:

  • Diagnose and resolve client questions or problems over the telephone and/or teams in the areas of system configuration, product functionality, and bugs or enhancements.
  • Ability to absorb and comprehend business flows to assist with complex analyses.
  • Coordinate with DevOps, Product and UAT departments in order to successfully Unit test assigned tickets scheduled for a Production release.
  • Monitor workflows and analyze assigned processes with the expectation of producing recommendations for improvements.
  • Independently research tickets and issues from start to finish, in addition to working on projects as assigned.

Requirements:

  • Ability to write intermediate SQL and TSQL – Required.
  • Ability to Analyze data and research issues using SQL and Excel- Required.
  • Ability to multitask issues from start to finish, in addition to assigned projects.

Key Skills:

  • Data visualization.
  • SQL.
  • Communication.
  • Machine learning.
  • Statistics.
  • Critical thinking.
  • Data cleansing.
  • Excel.
  • Problem solving.

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