Data Center Technician

Data Center Technician Duties and Responsibilities:

• Perform Preventative Maintenance: On a daily basis, data center technicians complete preventative maintenance of equipment and data network devices. They operate in tight spaces, run cables, and improve physical security around their assigned data center. Data center technicians engage in building projects and check utilities. To make sure the center does not overheat, they carefully examine power sources and heating and cooling controls. Make a daily work through of the data center to visibly identify for any failures or abnormalities.
• Server Management and Repair: Data center technicians troubleshoot and repair servers that have hardware and network issues. They run hardware diagnostics and replace failing parts. They are responsible for day-to-day performance and capacity management of servers. If something goes wrong, data center technicians are called on to quickly fix it in order to keep business data flowing.
• Monitor System Processes: Monitoring and maintaining operation of all network processes is the primary duty of data technicians. They evaluate machine temperature levels for optimal performance. Data technicians are expected to maintain accurate work records and event logs. They also create concise virtual information reports to keep company management informed of status updates.
• Cross-Collaborate to Protect Data: Data technicians install and arrange new equipment for data centers. This may include physically upgrading internal system components (CPU), memory hard drives, fiber cables, copper, and more. Once they install new equipment, data technicians often collaborate with software and networking engineering teams to ensure cybersecurity and network efficiency.
• Technical Support and Education: Data center technicians provide live support to clients and coworkers, and are expected to troubleshoot problems as they occur. They act as a main point person in the field, putting out fires and working on projects simultaneously. Educating other data center staff on how to properly troubleshoot hardware and software is also a key part of their role.
• Safety and Precautious: Data center technicians are required to take required Health and Saftey precautious and oversee precautions of the persons visiting the Datacenter to ensure Health and Safety.
• Reporting: Data center technicians are expected to report back their daily work in the work log or service management tools and Provide required reports to clients when requested.

Data Center Technician Skills and Qualifications:

• Need self-driven , work effectively , regular to work with little supervision Candidate.
• Hardware repair – data center technicians are required to complete basic repair of damaged or faulty network equipment and devices
• IT computer networking – technicians are in charge of running servers, switches, routers, monitors, and computer networking
• Troubleshooting skills – performing tests to identify and fix errors in computer networks including LAN and WAN is a key component of their work
• Physical Requirements – data technicians stay on their feet, and regularly crawl, crouch, kneel, lift, and move up to 40lbs over short distances
• Inventory management – data technicians are required to maintain accurate inventory of tools, equipment, and network device
• Communication skills – being able to explain complicated technical process in a simple to way to non-technical staff is a requirement for successful data technicians
• Technical writing skills – data technicians often develop standard operating procedures and manuals for the networks they are in charge of
• Ownership– Demonstrate ownership to resolve the issue or engage the required teams to resolve the issue.
• Availability- Ready to work in shifts ( Weekdays and Weekends) , be oncall as needed , be regular to work and reachable via phone for any emergency callouts.

Tools of the Trade:

• Comfortable using the following software and equipment in a typical workday:
• Networking hardware (multiplexers, Firewalls, routers, and switches)
• Computer operating systems (Linux, Mac OS, Windows)
• Microsoft Office Suite (including Word, Excel, PowerPoint)
• Storage Devices( EMC, Netapp, Pure, CISCO)
• Backup Equipment ( DataDomain, Cohesity, Veritas, Tap Library )

Data Center Technician Education and Training:

• High school diploma with Relevant experience.
• Bachelor’s degree or associate’s degree in a technical field, such as computer science or engineering, and at least one year of tech support experience.
• Common IT certifications such as the A+, CompTIA ServerPlus, CompTIA Network, or CCNP raise the chances of successfully obtaining a position.
• Experience Required
• Min 4+ years of Working experience in a Large Enterprise level Datacenter.