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Desktop Support Analyst


Job ID : 30035

Location : In Centennial state

Company Name : Atechstar

Job Type : Full-Time, parttime, contract, training

Industry : Information Technology

Salary : $20000 - $39000  per year

No. of Positions : I have ongoing need to fill this role


Required Skills : Software , Applications, Operating systems..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance


Job Description :

Job Description:

Responsibilities:

  • Handle the moves which requires uninstall/install, lift and pack/unpack Desktop Computer equipment with peripherals
  • Answer calls and respond to emails related to IT support.
  • Use remote access software to troubleshoot technical problems
  • Use Service Desk software to manage assigned workload and update the problem tickets with detailed resolution
  • Setup projectors and video conferencing equipment.

Qualifications

  • At least 5 + years of hands-onexperience supporting and repairing hardware issues in a diverse enterprise infrastructure operation.
  • Overall technical knowledge, proficient using multiple operating systems including Windows,
  • Excellent verbal and written communication skills.
  • Excellent customer service skills with ability to interface at all levels of the organization.

Key Skills:

  •  Software applications
  • Operating systems
  •  Network connectivity.
  • Teamwork  Work well in a team-oriented environment.

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