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  3. Desktop Support Engineer Jobs in Austin, TX

Desktop Support Engineer

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Job ID : 27540

Location : Austin, TX

Company Name : Vimerse InfoTech Inc.

Job Type : contract

Industry : Information Technology

Salary : $20 - $22  per hour

No. of Positions : 2-4

Required Skills : Desktop support, Networking Knowledge.

Benefits : None of These

Job Description :
  • Three to four (3-4) years experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues, and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. 
  • Hands-on experience in installing, troubleshooting, and fixing desktops, printers, laptops, and other computer peripherals hardware problems as well as desktop applications.
  • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
  • Ability to lift/move computer equipment weighing up to 50Lbs.
  • Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
  • Experience with Anti-spyware and Anti-virus software.
  • Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.
  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
  • Good written and oral communications skills with clients and management as well as people skills.
  • Ability to work with deadlines and complete tasks on time.
  • Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification.

2023-02-24

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