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Job ID : 29960

Location : In Billings

Company Name : Atechstar

Job Type : Full-Time, Parttime, Contract, Training

Industry : Information Technology

Salary : $160,200 - $173,000  per year

No. of Positions : I Have Ongoing Need To Fill This Role


Required Skills : Mathematical, Organisational, Management

Benefits : Medical Insurance,Dental Insurance,Vision Insurance,401K,Life Insurance


Job Description :

Job Description:

Responsibilities:

  • Communicate and escalate issues to the proper engineering teams or owners for resolution when necessary.
  • Apply debugging tools and techniques to clarify issues and add relevant information for owners
  • Effectively communicate resolutions and workarounds to customers, engineers and leadership.
  • Write basic tools and test cases to improve the speed and quality of support
  • Organize and facilitate office hours

Qualifications:

  • Good technical understanding of the general development process of writing code, testing and releasing to production
  • Prior experience in engineering support, help desk support or other technical roles
  • Basic fluency in PHP, JavaScript, or Python and familiarity with basic development tools
  • Ability to think critically and problem-solve, rapidly assess, analyze and resolve or troubleshoot issues and distill into clear and concise communications.

key Skills:

  • Mathematical aptitude.
  • Problem-solving skills.
  • Programming languages.
  • Excellent organisational and time management skills.

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