Engineering Assistant to the Executive VP

Job Description :

Job Title: Engineering Assistant to the Executive VP, CinchSeal

Summary: CinchSeal, a leader in dynamic shaft seal design, is looking for an Engineering Assistant to support our Executive VP. This role blends technical know-how with sales skills, suitable for someone who excels in a dynamic and innovative setting. The assistant will handle a variety of technical and non-technical tasks, primarily focused on responding swiftly to email requests for quotes and technical inquiries from our global sales team.

Essential Duties:

• RFQ Management: Help manage Request for Quotes (RFQs), working closely with engineering, sales, and production teams to meet technical objectives.
• Technical Assistance: Provide support on dynamic shaft seal engineering concepts. Timely preparation of technical documents for customers and sales teams.
• Communication Liaison: Serve as a key contact point between the Executive VP, staff, sales, production, and customers. Maintain confidentiality.
• Research and Analysis: Perform research and data analysis to aid decision-making. Prepare necessary reports and summaries.
• Team Collaboration: Engage with team members for input and feedback, valuing their contributions to maintain a collaborative environment.
• Problem-Solving: Identify issues and suggest solutions. Present problems with actionable solutions to the Executive VP.
• Proficient in SolidWorks to modify or make engineering drawings: AutoCAD experience is not sufficient. We work in a SOLIDWORKS design environment.

Work Environment:

• This position requires office attendance; it is not remote.

Primary Responsibilities:

• Strong communication skills for technical sales.
• Proficiency in CRM software, preferably HubSpot.
• Problem-solving abilities for customer queries and sales cycles.
• Relationship building with customers, distributors, and stakeholders.

Additional Responsibilities:

• Work with engineering on application sheets and designs.
• Handle inbound sales calls, emails, and inquiries.
• Generate quotes and coordinate with engineering for technical drawings.
• Provide technical and commercial clarifications.
• Follow up on quotations and leads.
• Support distributors, sales team, and end-users with necessary information.
• Resolve technical support requests or issues.
• Identify customer needs and sales opportunities.
• Present information effectively in small group settings.

Qualifications:

• Bachelor’s degree in Mechanical Engineering; Master’s preferred.
• Strong oral and written communication skills. This is the most important skill required.
• 2-5 years’ experience in industrial sales or a technical background in power transmission
• Knowledge of dynamic shaft seal design and application preferred.
• Strong organizational, communication, and time-management skills.
• Proficiency in Microsoft Office, QuickBooks, HubSpot(preferred).
• Ability to manage confidential information responsibly.
• Proactive, decisive, and solution-focused.
• Positive attitude, and team player.