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Job ID : 32487

Location : Billings, MO

Company Name : Atechstar

Job Type : Full-Time, parttime, contract, training

Industry : Information Technology

Salary : $125000 - $143000  per year

No. of Positions : I have ongoing need to fill this role


Required Skills : Communication, Time management, Teamwork.

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance


Job Description :

Responsibilities:

  • Provides Levels 1 and 2 Helpdesk and related support to NJ and Boston MA offices, sales staff and other remote users.
  • Works with users and provides desktop support.
  • Maintains IT-related equipment such as computers and network inventory.
  • Works alongside engineers in the deployment of new technology.
  • Manages security groups, computers, and users in Active Directory.
  • Manages ticketing system and escalates issues as required, to administrators and management if needed.

Key Skills:

  • Technical and system expertise.
  • Computer skills.
  • Customer support.
  • Problem-solving and troubleshooting abilities.
  • Communication.
  • Time management.
  • Teamwork and collaboration.

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