Helpdesk Engineer

Job Description :

 

Hi,

Hope you doing well I have a position as “Help Desk Support III” and the location is Austin, TX - Onsite from Day1  

Position          : Help Desk Support III

Location         : Austin, TX - Onsite from Day1

Job Type         : Contract ||

 

 

 

Need:

• Good Communication Skills
• Experience with troubleshooting
• Good people management

 

 

Job Description:

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require a Bachelor's degree and 8+ years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works with little to no supervision. Typically reports to a project leader or manager.