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Job ID : 35408

Location : San Jose, CA

Company Name : Matal

Job Type : Full-Time, Part-Time, Contract, Training

Industry : Information Technology

Salary : $51000 - $62000  per year

No. of Positions : I have ongoing need to fill this role

Required Skills : Data Visualization, Data Cleaning, Python..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance

Job Description :


  • Produces analyses based on operational data to support operational improvement and consistency.
  • Serves as the data expert for IT Service data, including ServiceNow system reports and maintains an inventory IT reports.
  • Responsible for educating IT and the Business on ServiceNow collected data.
  • Partners with IT resources to understand complex issues and analyzes and presents data in a meaningful way for decision making.
  • Present data-driven insights to IT stakeholders, enabling them o make informed decisions and drive continuous improvement.
  • Develops and implements data quality assurance process and methodologies to ensure the accuracy, completeness, and consistency of IT data.
  • Identifies and remediates data discrepancies, anomalies, and errors through data cleansing and validation techniques.
  • Drives workflow and process change by identifying opportunities for improvement derived from ServiceNow and other third party systems data analysis
  • Works with Business System Analysts and IT Project Managers to support requests for data on projects.


  • 3+ years of experience in data analysis.
  • Proven analytics skills, including mining, evaluation, and visualization.
  • Previous experience working with relational databases.
  • Technical writing experience in relevant areas, including queries, report, and presentations.
  • Strong SQL or Excel skills, with aptitude for learning other analytics tools.
  • Experience with IT Service and Support workflows.
  • Experience with ServiceNow platforms. 

Key Skills:

  • Data Visualization.
  • Data Cleaning.
  • Python.
  • SQL.
  • Machine Learning · Linear Algebra and Calculus.

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