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IT DESKSIDE SUPPORT TECH


Job ID : 27450

Location : ABINGDON MD,

Company Name : A10 Consultancy

Job Type : contract

Industry : Information Technology

Salary : $5000 - $8000  per month

No. of Positions : 1


Required Skills : IT DESKSIDE SUPPORT.

Benefits : None of These


Job Description :

 

  • Have 5 to 7 years of experience working in a corporate business office
  • Demonstrate problem determination and resolution of desktop hardware and software issues through the effective use of available technical resources or IT Vendor provided role
  • Strong client communication skills – will need to be able to support executives through general end-users
  • Technical knowledge of the supported platforms as well as a working knowledge of hardware
  • Win7/Win10 OS support
  • Strong Mac OS X knowledge and troubleshooting skills (Mac certifications are a strong plus)
  • 5+ years' experience working with OS X in an Enterprise environment
  • Knowledge of networking (CCNA/Network+ certification a strong plus)
  • Working knowledge of Unified Communications Environments (Zoom, Teams, WebEx)
  • Working knowledge of Wireless networks and how to troubleshoot them
  • Working knowledge of Cisco switches and how they function, and how to troubleshoot network performance for end-users
  • Office 2016/2019 Support
  • Email flow support from Microsoft O365 to all Client provided devices
  • End-to-end tablet support, such as Microsoft Surface, iPad, and Android devices
  • Mobile device support, including (Android and iPhone) smartphones

 

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