It Help Desk Analyst

Requirements:

• Excellent written and verbal communication skills.
• Knowledge in Microsoft Office.
• Knowledge in Microsoft Outlook and/or Lotus Notes.
• Knowledge in Windows XP+, Vista, and Mac Operating Systems.
• Strong problem-solving skills and decision-making ability.
• Effective listening and probing question skills.
• Ability to learn and apply technical information in a fast-paced, demanding work environment.

Key Skills:

• Have Business Awareness. 
• Be Adept at Time Management. 
• Pay Attention to Detail. 
• Collaboration with Others. 
• Be Willing to Learn.
• Work Well Under Stress.