IT Helpdesk Analyst

Job Responsibilities :

Requirment:

• Excellent written and verbal communication skills.
• Knowledge in Microsoft Office.
• Knowledge in Microsoft Outlook and/or Lotus Notes.
• Knowledge of Active Directory.
• Strong problem solving skills and decision making ability.
• Effective listening and probing question skills.
• Ability to learn and apply technical information in a fast-paced, demanding work environment.

Key Skills:

• Strong customer service ethos.
• The ability to work well with people from all backgrounds.
• Strong communications skills.
• Excellent organisational skills.