IT Infrastructure Analyst

Responsiblities:

• Provide second-tier support to end users for either PC, server, or mainframe applications and hardware.
• Apply working knowledge of IT infrastructure to perform moderately complex technical assignments.
• Simulate or recreate user problems to resolve operating difficulties.
• Interact with network services, software systems engineering, and/or applications development to restore service and or identify and correct core problem.
• Recommend systems modifications to reduce user problems.

Requirements:

• Bachelor s Degree or equivalent relevant experience.
• 2+ years working in IT Infrastructure or other equivalent experience.
• Working knowledge and expanded conceptual knowledge related to IT Infrastructure.
• Experience and proficiency with current technologies.
• Understands business processes and how to leverage standard system capabilities to support them.
• Ability to prioritize multiple tasks in a fast-paced, team environment.

Key Skills:

• Considerable technical problem solving and analytical skills.
• Ability to provide analytical, technical, and administrative
• Support in planning, designing, and implementation of information technology
• Hardware, software, and network components.