It Lead Developer

Job description:

Day To Day Responsibilities:

•  Taking ownership of issues escalated to internal and external stakeholders as required.
• Building and Managing IT Infrastructure and Resources for the business
• Guiding and mentoring a small team
• Dealing directly with end-users and business stakeholders to support new Infrastructure technologies and services.
• Integrate new business applications into the infrastructure environment with a focus towards continuous improvement and assist with implementation activities.
• Ensure process and procedures are developed, implemented and maintained.
• Taking part in business/project meetings with Senior Management.
• Dealing with external technology and service providers for support requirements.

Key Skills:

• Roven troubleshooting and diagnostic skills.
• Ability to manage multiple projects, activities and tasks simultaneously.
• Strong analysis skills to conduct service performance analysis.
•  IT Service Delivery qualification.