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Job ID : 33166

Location : Michigan City, IN

Company Name : Atechstar

Job Type : Full-Time, parttime, contract, training

Industry : Information Technology

Salary : $137000 - $147000  per year

No. of Positions : I have ongoing need to fill this role


Required Skills : Time management, Software installation, Hardware setup..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance


Job Description :

Responsibilities:

  • Resolve all incidents for assigned systems either thru personal actions, referral to other IT resources or referral to vendors; resolves or escalates according to agreed time intervals.
  • Fulfill requests for new or changes to existing equipment/services within established intervals, ensuring the requestor’s needs are effectively met.
  • Proactively identifies and takes action to resolve the root cause of recurring or chronic problems.
  • Train and develop peers and Help Desk staff in monitoring; routine administration and trouble shooting for assigned systems.

Key Skills:

  • Communication. 
  • Problem-solving. 
  • Time management. 
  • Software installation. 
  • Hardware setup. 
  • Virus removal. 

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