Get job as soon as 2 days (HURRY UP) ENROLL NOW or Call   +1 (804)-454-3215
+


Job ID : 29317

Location : Reston, VA

Company Name : Atechstar

Job Type : Full-Time, parttime, contract, training

Industry : Information Technology

Salary : $358900 - $499000  per year

No. of Positions : I have ongoing need to fill this role


Required Skills : IT SUPPORT ANALYST.

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance


Job Description :

Should be comfortable for 24x7 Support. Should research and identify solutions of software and hardware issues Ask customers targeted questions to quickly understand the root of the problem. Excellent listening and questioning skills, Interact confidently with clients to establish what the problem is and explain the solution. Either via phone, email or chat, until theyve solved a technical issue on remote locations Properly escalate unresolved issues to appropriate internal SMEs or teams or external vendor and follow-up till closure Provide prompt and accurate feedback to end users Refer to internal knowledge database or external resources to provide accurate tech solutions Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Have a Bachelor's degree in B Sc/BCA/B Tech/BE

Recommended jobs for you

  • Data Analyst

    Taskimpetus Inc New York, NY

    Responsibilities : Are you a curious and detail-oriented individual with a passion for uncovering insights from data? We are seeking a motivated Entry-Level Data Analyst to join our growing

    View Job
  • Data scientist

    America zenith Princeton Univer, NJ

    Responsibilities : Company Description America Zenith is an IT consulting firm located in Princeton, NJ that specializes in providing innovative solutions in Application and Infrastructure

    View Job
  • Azure Data Engineer

    Twelve Labs Ohio City, OH

    Responsibilities : Responsibilities: Create and maintain optimal data pipeline architecture, assemble large, complex data sets that meet functional / non-functional business require

    View Job
  • Market Data Analyst

    Soro Technologies Los Angeles, CA

    Responsibilities : Responsibilities: In collaboration with the Head of Market Data, manage exchange entitlement reporting. Responsible for owning the invoice reconciliati

    View Job
  • Data Analyst

    wipros Manchester, MI

    Responsibilities : Responsiblties: Translate research data and findings into actionable strategic insights using strong storytelling, data visualization, and presentation skills

    View Job

Thanks For Your Feedback

We’re an equal opportunity provider.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
OPTnation.com is not a Consulting Company/Training Company/H1B Sponsor.

Attach A Resume First