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Job ID : 32275

Location : Philadelphia, PA

Company Name : CentillionZ IT Solutions ltd

Job Type : Full-Time, contract

Industry : Computer/Software

Salary : $60000 - $80000  per year

No. of Positions : 10+

Required Skills : Java Developer,.

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K

Job Description :

Job Description:

Job Overview: Comcastis in the process of constructing our data driven customer journey and messaging platform in partnership with the ComcastXfinity Assistant utility for use by Comcast customers across multiple channels. These Xfinity Assistant Journeys (XAJ) are an orchestrated customer experience demonstrating business process management (BPMN), data intelligence, AI based recommendations, and email and SMS communications to create a series of connected interactions. These journey interaction types range from predictive troubleshooting, proactive notifications for outages, and technician appointments and visits.

JobSummary: Within the context of theXAJprogram, this role will be responsible for development and testing ofthe services and communications that comprise the Xfinity Assistant Journey platform.Edits new and existing applications. Implements, testing, and debugging defined software components. Documents all development activity. Works with moderate mentorship in own area of knowledge.

Core Responsibilities  

  • Collaborates with project partners to identify product and technical requirements. Conducts analysis to determine integration needs.
  • Crafts new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases.
  • Participates in training representatives and operations staff on internally developed software applications.
  • Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.
  • Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
  • Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers.
  • Works with Quality Assurance team to settle if applications fit specification and technical requirements.
  • Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.
  • Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.
  • Displays knowledge of and ability to apply, project management skills.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Ability to work nights and weekends, variable schedule(s) and overtime as vital.
  • Other duties and responsibilities as assigned.
  • Skills: Java, Spring, Cloud Foundry, Elastic Search, Apache JMeter, Apache NiFi, JUnit Testing, SQL, PostgreSQL, Amazon RDS, Apache Kafka, Agile Methodologies  

Employees at all levels are expected to:  

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be hard-working learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new insights.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth!
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Education Bachelor's Degree

Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. 

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