JIRA Developer

Responsibilities:

• Build jira program management dashboard and tracking based on data points provided by customer and HCL.  Customer to sign off on final visual
• Develop visual dashboard for tracking of large program. Jira development experience a must.
• Configure, manage, and enhance Jira and Confluence tools, including native functionality as well as researching, testing, and implementing plugins.
• Create custom workflows, security schemes, post functions, and validators, make changes to workflows, screens, fields, and reporting, and provide ongoing support and configuration maintenance.
• Create JIRA projects, queries, and reports.
• Responsible for understanding the current process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions.
• Setting up monitoring and log rotation
• Interacting with Project Managers, Managers, Developers, Security Engineers and other Administrators
• Create and maintain technical documentation and user-guides
• Understand system architecture of upstream and downstream impacts when implementing solutions
• Must be Customer Service driven mindset with strong relationship building skills

Technical Skills/Knowledge:

• Build jira program management dashboard and tracking based on data points provided by customer and HCL.  Customer to sign off on final visual
• Experience supporting the tools on the front-end.  (Competence)
• For Jira, this will include a robust understanding of
• The various schemes used to configure the user’s projects.
• General standardized setups of projects
• User administration.