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Junior Operation Analyst


Job ID : 30347

Location : Evergreen state

Company Name : Atechstar

Job Type : Full-Time, parttime, contract, training

Industry : Information Technology

Salary : $125000 - $154000  per year

No. of Positions : I have ongoing need to fill this role


Required Skills : Operational Support, SQL, Software Development..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance


Job Description :

Job Description:

 Responsibilities:

  • Should be able to support Contact Center's reporting requirement.
  • Should be good at reading numbers, analyzing trends, etc.
  • Should be able to ensure reporting is aligned with the strategic direction of the business.
  • Should be able to identify and assess new Contact Center reporting requirements and supporting technologies.
  • Responsible for providing business analysis identifying key business drivers and root cause analysis where ever required in process.

Key Skills:

  • Production Environment.
  • Test Scripts.
  • Sharepoint.
  • Software Development.
  • Operational Support.
  • SQL.

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