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Job ID : 33016

Location : New York, NY

Company Name : Atechstar

Job Type : Full-Time, parttime, contract, training

Industry : Information Technology

Salary : $115000 - $135000  per year

No. of Positions : I have ongoing need to fill this role


Required Skills : Data Entry, Financial Analysis, Windows..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance


Job Description :

Responsibilities:

  • Securely process electronic requests for medical records.
  • Ensure compliance with customer requirements for requests and processing needs.
  • Comply with HIPAA and HITECH Act requirements for each request and customer encounter.
  • Provide back-up support to our support team members with ticket escalations.
  • Help to ensure we maintain accurate client notes and system instructions as we bring on more customers.
  • Communicates appropriate options for issue resolutions in a timely manner.
  • Informs customers about services available and assesses customer needs.
  • Responsible for the timely reporting, escalation, and resolution of day-to-day operational problems.
  • Identify, research and resolve customer issues questions and concerns in a timely manner.

Key Skills:

  • Data Entry.
  • Financial Analysis.
  • Windows.
  • Strong Analytical.
  • Troubleshoot.
  • Production Process.
  • Other Skills.

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