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Job ID : 36196

Location : Alpharetta, GA

Company Name : Matal

Job Type : Full-Time, Part-Time, Contract, Training

Industry : Information Technology

Salary : $17100 - $19100  per year

No. of Positions : I have ongoing need to fill this role

Required Skills : Effective leadership, interpersonal, communication skills..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance

Job Description :


  • Investigate reported escalations across multiple channels, while providing timely and accurate responses to our partners.
  • Develop and implement scalable solutions to support our global partners.
  • Develop and maintain standard internal project and process documentation.
  • Drive efficiency, productivity and customer-experience improvements.
  • Influence external partners effectively in collaboration with the Payment Partnerships team.
  • Become an expert in core risk and support infrastructure, tools, systems, and data.


  • 4+ years of experience in operations, project management, business, consulting or related fields.
  • 2+ years of relationship and / or partner management.
  • Experience working in an ambiguous space and driving projects from ideation to launch.
  • Knowledge of core payment processing, commerce platforms, and risk systems.
  • Experience driving cases through the process of resolution.
  • Experience in assessing, analyzing and resolving.

Key Skills:

  • Effective leadership, interpersonal and communication skills.
  • The ability to command respect and to create a sense of community amongst the members of the project teams.
  • Good knowledge of techniques for planning, monitoring and controlling programmes.

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All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. is not a Consulting Company/Training Company/H1B Sponsor.

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