Program Manager

Responsibilities:

• Assist in the development of workforce schedules, project production reporting employing typical project management process/methodologies such as resource allocation, WBS, Gannt charts/Kanban, and RAID logs.
• Ensure all customer facing and internal KPI data and scheduling tools/artifacts are up to date and accurate.
• Coordinate with in-house and contingent resources on day-to-day assignments, resource deconfliction and triage activities.
• Develop daily, monthly, and quarterly performance reporting metrics that illustrate quantitative project success and highlight areas for improvement.
• Develop contingency plans for workforce shortages or similar critical project challenges.
• While this is an IC role, you should have the skills to influence, mentor/coach junior members within the team as required for project/program success.
• Exceptional inter-personal and communication skills.

Key Skills:

• Analysis.
• Communication.
• Conflict resolution.
• Goal setting.
• Leadership.
• Negotiation.