Program Manager

Responsibilities:

• Coordinates purchasing, customer services, vendor relationships and warehousing activities in accordance with company policies, procedures and principles.
• Confers with customers on programs performance and evaluate areas for improvement and expanded services.
• Administers on-site human resource activities as required.
• Monitors programs effectiveness and prepares monthly reports, including cost, performance, service quality and improvements.
• Analyzes supplier performance and makes recommendations on new agreements.
• Advises and trains employees on methods and use of equipment in handling, storing, maintaining and delivering of stock material.
• Reviews program performance metrics with site, including inventory turns, delivery, savings and stockroom fill rates, cost savings and areas for improvement.
• Monitors account receivables and takes action.
• Ensures proper implementation, participates in review to verify effectiveness, and identifies opportunities for improvement of quality systems.
• Responds to audit findings and implements appropriate actions.
• Coordinates vendor information sharing activities with customer, including new product launch, value-added and cost savings initiatives. 

Key Skills:

• Analysis.
• Communication.
•  Conflict resolution.
• Goal setting.
•  Leadership.
•  Negotiation.