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Senior Software Engineer (Empower 3)


Job ID : 25370

Location : Lansdale, PA

Company Name : QData

Job Type : contract

Industry : Information Technology

Salary : $60 - $70  per hour

No. of Positions : 1


Required Skills : Empower L2 & L3 Technical Support.

Benefits : None of These


Job Description :
  • Experience in Empower L2 & L3 Technical Support
  • Knowledge on Empower & GDP Trained
  • Knowledge on Empower Administrator activates (Project creation, user management, empower data backup and restoration, system configuration, node configuration, server patching testing, LACE patching testing)
  • Knowledge on sample set, method set, instrument method and report method
  • Knowledge of Empower installation and qualification of LACE machine
  • Experience in Troubleshooting Connectivity Issues / Performance Issues/ networks
  • Knowledge of configuring instruments and LACE machine.
  • "Knowledge of software products and tools with Empower CDS with data archival system nugenesis etc."
  • Knowledge in lab instrument (Agilent, WATERS , Shimadzu instruments) configuration with Empower application
  • Ability to work independently in a fast paced and challenging environment
  • Good working experience on ITIL Service delivery processes and GMP validation processes
  • Provide technical support of Empower to Quality Control, Batch Release, Production operations
  • Provide first level diagnostic of incidents and support business users, and ensuring timely resolution of technical or business related issues.
  • Experience in handling service disruption bridge calls
  • Understand and comply with core standard operating procedures and working instructions

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