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Service Desk Analyst


Job ID : 31466

Location : Granite state

Company Name : Atechstar

Job Type : Full-Time, parttime, contract, training

Industry : Information Technology

Salary : $140200 - $154000  per year

No. of Positions : I have ongoing need to fill this role


Required Skills : Teamwork, Collaboration, Time management..

Benefits : Medical Insurance, Dental Insurance, Vision Insurance, 401K, Life Insurance


Job Description :

Requirements:

  • Excellent communication skills.
  • Strong customer service skills.
  • 2-3 years of experience with Active Directory and Exchange.
  • 2-3 years of experience with using and support Files sharing applications.
  • Candidates must have minimum of 2-3 years of experience in IT Helpdesk environment.
  • Experience using a helpdesk or IT incident management software.
  • Basic knowledge of User and Security groups in Active Directory management.

Key Skills:

  • Technical and system expertise.
  • Computer skills.
  • Customer support.
  • Problem-solving and troubleshooting abilities.
  • Communication.
  • Time management.
  • Teamwork and collaboration.

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