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Service Mapping & Discovery Specialist

Job Id : 26331

Location : Plano, TX

Company Name : QData

Job Type : Contract

Industry : Information Technology

Salary : $40 - $45  per hour

No. of Positions : 1

Required Skills : Service Mapping & Discovery Specialist

Benefits : No benefits are available

Job Description :

Required experience:

  • ServiceNow ITOM Specialist
  • Relevant Experience: 6+ yrs
  • Service Mapping & Discovery   (nice to have but not required – Certification)
  • Good verbal & written skills and should have exposure to handle global customers

Knowledge Required:-

  • UI Actions / UI policy / Access Control Lists, etc.
  • Writing various Server-side scripts using Script Includes.
  • Configured License Management module for necessary Compliance check.
  • Used ACL’s for controlling the security mechanism in Service Now
  • Domain Separation and designing the Process and data flow within various domains
  • Experience in different Integrations using web-services / MID Server, etc.
  • Configuring complex reports
  • Understanding and debugging of system logs
  • Configuring, analyses, designs, develops, and maintains pattern program code and applications to support business processes and functions in ITOM area
  • At higher levels, designs and consults on solution design, architecture and integration for tool from the perspective of client
  • For tool developer/admin responsibilities focus primarily on simple data loading, configuration and workflow development, testing, integration testing
  • Completes all technical development tasks pertaining to applications inclusive of customizing Patterns as per business needs
  • Interfaces as necessary with all critical integrated in-scope third party applications service owners, ensuring that applications are integrated successfully and operating as planned.
  • Maps workflow and creates design specifications based on functional requirements;
  • Configures, analyses, designs, develops, and maintains program code and applications to support business processes and functions
  • MID Server configurations and communications.
  • Discovery phases & process.
  • CMDB/AMDB & Discovery lifecycles.
  • Discovery ports requirement.
  • Understanding of patterns, Probes & Sensors and ability to create new basing on requirement
  • Hands on Event management & Orchestration
  • Application mapping & vertical discovery capability



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