Servicenow Developer

Responsibilities:

• Provide software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third party software integrations.
• Create integrations and process automation using API and data integration processes between ServiceNow and other services.
• Create and maintain Service Catalog Items and Knowledge Bases.
• Work with IT Service Management Team and other key client stakeholders within IT and the Business.
• Understand business requirements for ServiceNow - Architect integrations with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, Email and several in-house applications and technologies - Participate in sizing the application for future growth and scalability.
• Perform technical configurations, application maintenance and house-keeping activities.
• Design security of the application, and own data security function.
• Trouble-shoot technical issues related to ServiceNow application configuration and other technical issues.
• Understand the large scale thinking and apply the same for designing solutions.

Qualifications:

• Bachelor’s and eight (8) years or more experience; Masters and six (6) years or more experience; or subsequent work experience.
• 6+ years of ServiceNow development skills with 6+ years of experience in an enterprise-level environment.
• Experience supporting the customization, administration, and configuration of the ServiceNow tool.
• Experience with Service Catalog and Service Portal within ServiceNow

Key Skills:

• Communication.
• Problem solving.
• ServiceNow customization.
• ServiceNow certification.
• ServiceNow integration.
• Understanding servicenow platform.
• Technical.