ServiceNow Developer / Process Analyst

Required Qualifications:

• Bachelor’s Degree and 7 years of work experience; Masters and 5 years of experience; or a minimum of 11 years of work experience in lieu of a degree.
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS)
• Minimum of 3 years of experience in ServiceNow IT Service Management (ITSM), IT Asset Management (ITAM), IT  Operations Management (ITOM), and/or IT Business Management (ITBM)
• Minimum of 2 years of experience designing and developing ServiceNow process workflows
• Minimum of 2 years of experience integrating data from other asset management systems into ServiceNow
• Minimum of 3 years of experience with one or more ServiceNow Platform areas
• 1+ years of experience and proficiency with the following:
  • System integration (SOAP, REST, Stored Procedures, Queues, etc.)
  • JavaScript
  • HTML for UI Pages, Content Pages
  • ServiceNow integration to Ansible Tower, Active Directory, and Splunk
• Must be US Citizen or US Permanent Resident (Green card holder)
• Must be able to obtain and maintain a US Public Trust clearance

Preferred Qualifications:

• Prior SSA experience a plus.
• Strong verbal and written communication skills.
• Experience with process flow documentation creation, presentation, and conducting training.
• Experience with implementing DevOps (Test and CI/CD) in a ServiceNow environment
• Experience with Oracle and stored procedures using PL/SQL
• Experience with designing and implementing REST-based API integration services