Site Reliability Engineer
Job ID : 25657
Location : Redmond, WA
Company Name : QData
Job Type : contract
Industry : Information Technology
Salary : $40 - $45 per hour
No. of Positions : 1
Required Skills : software engineer or site reliability engineer, PowerShell, C, Python.
Benefits : None of These
Job Description :Responsibilities:
- Work with team of engineers focused on improving the reliability, scalability, latency, and efficiency of PSTN services powering cloud communications.
- Managing problem resolution with service providers.
- Learning existing tools, enhancing them to meet new scale and features aimed at reducing manual intervention, enhancing prevention, detection and mitigation of service impacts.
- Participate in on-call rotation of the local follow-the-sun team.
- Manage incident response and perform root cause analysis investigations.
- Reviewing existing processes and driving improvements in order to support scale and excellence of PSTN services.
- Analyzing data and providing operational insights into service reliability, customer experience to Design and Product teams.
- Participating in recruiting and developing a team of experienced SRE engineers.
Qualifications
Required:
- 7+ years of experience as a software engineer or site reliability engineer directly supporting development and quality in a product engineering team environment.
- 5+ years experience shipping distributed systems, services and highly available infrastructure
- 5+ years experience of scripting/coding using one or more of the following: PowerShell, C#, Python
- Expertise with PowerBI – create data models, write queries, creating powerful visualizations
- Experience with T-SQL, Kusto Query Language (KQL), Azure Log Analytics, Cosmos
Preferred:
- Experience with Microsoft Azure, Azure DevOps, ServiceNow, Microsoft Dynamics or FLOW
- Passionate about Site Reliability Engineering Practices
- Knowledge/experience of cloud-based distributed systems and micro services architecture.
- Knowledge/experience of Internet network architecture and working/functioning principles.
- Experience with Voice over IP highly desirable.
- Experience analyzing network packet captures and signaling traces
- Experience working with SBCs, Media Gateways, Circuit-switched Telephony, SS7, ISDN/ISUP.