Site Reliability Engineer (SRE)

Job Title:            Site Reliability Engineer (SRE)
Location:            Chicago, IL - OR - Houston, TX || (Day 1 onsite)
Job Type:           12 months Contract (Potential Temp-to-Perm)

Job Description:

As an Application Reliability Engineer, you’ll tap into your passion for finding and fixing inefficiencies to solve our reliability and performance issues. In our Agile environment, you’ll focus on availability, latency, performance, efficiency, change and problem management, monitoring, emergency response and capacity planning of our services. Your projects will deliver enhanced infrastructure, development, and deployment automation.

At a minimum, here’s what we need:

• Bachelors – Computer Science or related
• MUST HAVE: Experience in the Payments Industry
• 8+ Years – Information Technology, (Software) Engineering, or related

Responsibilities:

• Analyze, design, program, test, and deploy new user stories and features with high quality (security, reliability, operations) to production
• Achieves team commitments (and influence others to do the same) by using informal leadership & highly developed communication skills
• Has an oversight on design decisions and guides team to achieve key results for products assigned to them
• Remediates issues using engineering principles and creates proactive design solutions for potential failures
• Work with a team of site reliability engineers that is responsible for building the continuous reliability mindset, shepherding problem management, and driving key site reliability engineering practices into the organization.
• Design and drive monitoring, alerting, ticket reporting strategies to measure SLA, SLO, MTTI, MTTR. Etc.  and align with management expectations to reduce/minimize prod downtime.
• Guide site reliability automation to help eliminate manual toil and create a self-healing capability