Job ID : 23516
Location : Redmond, WA
Company Name : Mindtree
Job Type : Full-Time
Industry : Computer/Software
Salary : $60000 - $70000 per year
No. of Positions : 2-4
Required Skills : sql, windows cluster, Azure.
Benefits : Medical Insurance
Job Description :SQL Support Engineer for Redmond , WA
Desired Candidate Profile
Technical Expertise:
Leadership - handle technically challenging and politically sensitive customer situations
Strong communications skills – Excellent spoken and written English communication skills
Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
Demonstrable troubleshooting skills
Cross-team collaboration
Preferable Technical Experience:
Experience with SQL Server or an equivalent database product – Must have.
Experience in troubleshooting and problem-solving role – Must have.
Experience with Relational Database management systems and concepts
High Availability: Experience/Knowledge of Windows Server Cluster Services in On-Premise environments
Experience in SQL Server Performance
Experience in Database and Server Administration
Should able to deploy and Troubleshoot SQL Server Failover Cluster Instances etc.
Experience/Knowledge of Windows Server Cluster Services in Azure cloud
Having Azure domain experiences is a big asset.
Experience in a customer facing or customer support role
Time of operation: This track will be in 24X7 shift model. Therefore, candidates should be flexible to cover during holidays and weekends to accommodate MS roster "
Others:
Strong interpersonal and communication skills Problem solver with attention to detail
Self-motivated with strong time management skills and able to handle multiple assignments Provides technology mentorship to developers in lessor roles
Evaluates leading-edge technologies and uses this information to support future business needs.
Maintains an enterprise wide perspective in supporting customer area(s) seeking solutions that optimally support the enterprise
Educational Qualifications
Technical degree required; computer science or electronics engineering degree desired;
Opt’s with Only Information technology and Computer Science considered
Mindtree Equal Employment Opportunity Policy
Mindtree provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Why Work with Us:
Recognized for our employee learning and talent development practices
Good work-life balance encouraged
Recognition is the cornerstone of our culture
Values-driven and engaged leadership
About Mindtree
Mindtree is a global technology consulting and services company, helping Global 2000 corporations marry scale with agility to achieve competitive advantage. “Born digital” in 1999, more than 340 enterprise clients rely on our deep domain knowledge to break down silos, make sense of digital complexity and bring new initiatives to market faster. We enable IT to move at the speed of business, leveraging emerging technologies and the efficiencies of Continuous Delivery to spur business innovation. Operating across 17 countries, we’re consistently regarded as one of the best places to work, embodied every day by our winning culture made up of nearly 19,000 entrepreneurial, collaborative and dedicated “Mindtree Minds.”
Welcome to possible
Redmond, WA