Technical Support Engineer

Network Technical Support Engineer

Pronto Networks is a global provider of Wi-Fi, 4G LTE, and 5G LTE network products and services. The company enables enterprises and operators to efficiently deploy and monetize wireless LAN networks. Headquartered in Walnut Creek, California, USA, with offices in the US and India, Pronto Networks is supported by investors like Intel, DFJ, and eVentures.

Role Description

This is a part-time hybrid role for a Network Support Engineer at Pronto Networks, Inc in Walnut Creek, with flexibility for remote work. The Network Support Engineer will be responsible for network administration, engineering, technical support, troubleshooting, and network security tasks on a daily basis.

Qualifications

• Network Administration and Network Engineering skills
• Experience in Technical Support and Troubleshooting
• Knowledge of Network Security practices
• Expert level understanding of cloud managed WIFI Networks
• Excellent problem-solving and communication skills
• Ability to work independently and in a team setting
• Certifications such as CCNA is a plus
• Bachelor’s degree in Computer Science, Information Technology, or related field