Technical Writer

• Develop documentation regarding various Departmental Information Technology systems.
• This documentation will support a wide range of objectives that include user guides, CMS certification, enterprise architecture, and RFPs for procurement.  While some of this documentation will be highly technical, most of the documentation must be written for consumption by both technical and non-technical audiences.
• A key function of this role will be the collection of technical specifications that must be consolidated into cohesive documentation that is both accurate and easy to understand.

Role Responsibilities:

• Collect documentation requirements from the business and technical staff.
• Collaborate with technical staff to consolidate and interpret technical information.
• Plan, design, research, write and edit a range of documents including; user guides, manuals, statements of work, training materials, policies, proposals, etc.
• Edit written documentation from other IT staff to create unified and consistent documentation.
• Develop an understanding of the business functions and systems in support of articulating the objectives within the associated documentation.
• Coordinate and meet with various teams to support the gathering, analysis, and finalization of information that will be used for associated documentation.

Expected Skills:

• Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.