Get job as soon as 2 days (HURRY UP) ENROLL NOW or Call   +1 (804)-454-3215
+


Job ID : 29966

Location : In The Ocean State

Company Name : Atechstar

Job Type : Full-Time, Parttime, Contract, Training

Industry : Information Technology

Salary : $140,200 - $154,000  per year

No. of Positions : I Have Ongoing Need To Fill This Role


Required Skills : Databases, Business Practices, Analytical

Benefits : Medical Insurance,Dental Insurance,Vision Insurance,401K,Life Insurance


Job Description :

Job Description:

Responsiblites:

  • Design, develop, and update reports, Power BI dashboards, and spreadsheets to track various performance metrics
  • Analyze data to report on trends and communicate insights to leadership
  • Maintain monthly agent and supervisor report cards; enhance and migrate to new systems as needed
  • Provide support for departmental reports that track performance for the leadership team
  • Produce routine and ad hoc reports to meet request for Customer Service related data.

Requirments:

  • Bachelor’s degree in Business, Computer Science, Data Science, Mathematics, Statistics, Finance or a related field preferred.
  • Working knowledge of Verint or Avaya call center workforce applications a plus
  • Experience with database applications, datamarts, Microsoft .
  • Solid analytical/quantitative abilities and skills; must be able to analyze data and trends independently.

Key Skills:

  • Knowledge of databases, system security and troubleshooting.
  • Understanding of business practices.
  • Excellent communication skills.
  • Analytical mindset.
  • Problem-solving aptitude.

Latest Jobs For You

  • Project Engineer

    Journey Group Sioux Falls, SD

    Essential Duties and Responsibilities: Assist the Project Manager with project procurement, ...

    View Job
  • Software/Database Developer

    CSL SOFTWARE SOLUTIONS Burlington, VT

    Ideal Experience/Skills: Knowledgeable in SQL, preferably Microsoft Transact-SQL Server 2012....

    View Job
  • Entry Level Computer Programmer

    Revature Chattanooga, TN

    Job Requirements: College degree (Associates or Bachelors) Must be authorized to work in the...

    View Job
  • Software Developer - Entry Level

    360 View Nashville, TN

    Job Description: Looking for talented graduates who are hungry to be challenged and grow their...

    View Job
  • Electrical Engineer – Entry and Mid-Level

    Elliott Bay Design Group Entry, WV

    Responsibilities & Duties: Work will primarily be in an office environment (5 days per ...

    View Job

Thanks For Your Feedback

We’re an equal opportunity provider.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
OPTnation.com is not a Consulting Company/Training Company/H1B Sponsor.